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Cleaning Department:

Laminate Floor - By Armstrong

Place a natural or colorfast mat at outside entrances to collect tracked-in dirt and absorb excess moisture. 
For added indentation resistance, use Armstrong felt floor protectors on chairs and other furniture. As a general rule of thumb, the heavier the item, the wider the floor protector should be. 
You may purchase Armstrong floor care products and floor protectors at your local flooring retailer.
Vacuum, use a dust mop or wipe with a damp cloth.
For spills, just wipe up with a cloth or sponge.
Do not use soap-based detergents or "mop and shine" products, as these may leave a dull film on your floor.
Do not use abrasive cleaners, steel wool, or scouring powder, which can scratch your floor. And, in very sandy areas or at the beach, sweep or vacuum regularly.
Do not wax or polish your floor.
Laminate flooring, like other types of smooth floors, can become slippery when wet. Allow time for the floor to dry after washing. Immediately wipe up wet areas from spills, foreign substances, or wet feet.
Use a well-squeezed damp mop with Bruce Dura-Luster No-Wax Floor Cleaner. A light damp mop is all you need!

Vinyl Care - By Armstrong

To keep the lasting shine and fresh feel of your investment for as long as possible, we recommend that you...
Wipe up spills as soon as possible. Remove dried spills with New Beginning® Floor Stripper and Cleaner on a white cloth.
Wash your floor occasionally with Armstrong Once 'n Done® Floor Cleaner or an equivalent no-rinse floor cleaner.
Use Armstrong New Beginning® Floor Stripper and Cleaner for heavy-duty cleaning.
Use Armstrong Shinekeeper® Polish to return your floor's original shine if it begins to dull over time.
Use detergents, abrasive cleaners, or "mop and shine" products - they may leave a dull film on your floor.
Use paste wax or solvent-based polishes.
Use a beater bar when vacuuming because it can visibly damage the floor surface.
Use highly abrasive scrubbing tools.
When moving appliances or heavy furniture, lay a plywood panel on your floor and "walk" the item across it. This protects your floor from scuffing and tears.
Use floor protectors, such as Armstrong Floor Protectors, on furniture to reduce indentation. As a general rule of thumb, the heavier the item, the wider the floor protector needed.
Be careful with rolling casters. They can damage the floor. Therefore, we do not recommend them. If you choose to use them, the double wheel type is the best option.
Place a walk-off mat at outside entrances to reduce the amount of dirt brought into your home. We do not recommend the use of rubber- or latex-backed mats because the chemical (antioxidant) used to keep the backing from becoming brittle can permanently stain your floor. We suggest a nonstaining vinyl-backed mat or a woven rug that is colorfast. Most of these products are identified as "colorfast" by the manufacturer. All Armstrong floor care products have been specifically developed to care for Armstrong floors. You may purchase Armstrong floor care products at your local flooring retailer.
To avoid many of the issues listed above, try a new Armstrong ToughGuard™ vinyl floor.
For 8 hours after seam application, protect the sealed seams on your flooring. This will ensure the proper seam bond. If your seams are disturbed before they're dry, permanent damage may result.
Maintain room temperature at 65 degrees Fahrenheit for 48 hours after installation is completed. This assures proper curing, setting, and bonding of products.
Use a damp sponge, cloth, or mop to wipe off the Armstrong logo and 800 number printed on the face of the floor. Be careful not to wipe across any seams.
The adhesive under your floor needs time to thoroughly dry after installation. Therefore we recommend that you do not scrub or wash your floor for five days.

Ceramic Tile Care - By Daltile.

Contaminants and spills on a glazed ceramic tile are, generally, easier to clean than other, more impervious surfaces. Glazed tile products should be cleaned routinely with an all-purpose, non-oil-based household or commercial cleaner. The product chosen should also be grout joint cleaning compatible. The type of product may vary depending on the tile application and use. A multipurpose spray cleaner, which removes soap scum, hard water deposits, and mildew designed for everyday use, can be used on wall tile areas in residential baths and showers.
The entire area should be cleaned and scrubbed with a cleaner solution through the use of a cotton mop, cloth, sponge, or non-metallic brush. The entire area should be rinsed with clean water to remove any cleaning solution residue. Remember that you should sweep or vacuum floor areas before cleaning to remove any dust or debris. Routine cleaners should never contain acids or ammonia. Acids can damage the grout and the glazed surface of the tile, and ammonia can discolor the grout.
Unglazed tile should be cleaned routinely with concentrated tile cleaners that have a neutral pH for safe regular use. These cleaners are better suited at removing grease, oils, and normal spills from unglazed products. Again these products will vary depending on the application, amount of traffic, and the use. The product chosen should also be compatible with cleaning the grout joints at the same time.
Removal of Sealers/Waxes/Floor Finishes:
If you need to remove a topical sealer or floor wax from a ceramic tile you should use a Tile Sealer & Adhesive remover. Always test a small area first. Apply a liberal amount of undiluted sealer & adhesive remover to a manageable area. Allow setting without drying until coating or residue softens. Reapply if necessary until sealer softens and can be removed. If necessary, agitate with a white nylon scrub pad. Wipe up the residue with a cotton towel or sponge. Rinse thoroughly with clean water. Do not use natural stone products.

Natural Stone Care - By Daltile

To ensure your natural stone products will provide you with a lifetime of aesthetics and utility, a proper maintenance program is crucial. Natural Stone products are porous by nature and require a different maintenance program than traditional ceramic tile.
Natural stone requires a different maintenance routine than traditional, man-made ceramic tile. Many of the cleaners acceptable for use on ceramic tile can stain, damage, or dull stone. Dirt and dust will scratch the surface of the stone. Therefore, stone floors should be vacuumed or dust mopped frequently to remove abrasive agents from the stone surface. Natural stone should be cleaned with neutral cleaners. Stone cleaners should never contain acid or bleach. Acids, even a light solution of vinegar and water, will etch and eventually damage natural stone.
Stone Cleaners:
Only use cleaners specifically designed for cleaning stone. These cleaners contain no acids and are concentrated neutral pH cleaners that will not affect existing sealers or wax-type coatings. The surface of the stone should be dampened with clear water. This will keep the cleaning solution on the surface so it can be effective. A solution of the cleaner and water missed to manufacturer instructions should be applied to the stone surface with a sponge or mop. On walls, kitchen counters, or vanity tops, a spray bottle can be used to apply the cleaning solution. Allow sitting for manufacturers specified amount of time (usually 3 to 5 minutes). Agitate with a sponge, synthetic mop, soft bristle brush, or through the use of a floor-scrubbing machine. Mop up dirty solution and buff dry.
Once the stone has been cleaned, you can periodically apply a Spray-Buff wax-type floor finish to enhance the beauty and luster of polished stone (including countertops). Apply the finish with a spray applicator and buff immediately with a white nylon pad. Reapply as often as needed, depending on the volume of surface traffic and consistency of routine maintenance program. This product is not designed to restore the original shine but is intended to maintain and protect the original shine. This can be purchased from most Home Centers or through your local Professional Floor Covering Dealer.
Heavy-Duty Stone Cleaning:
When some areas have been neglected, you will need to use a heavy-duty stone cleaner and degreaser to effectively remove dirt, grease, grime, waxes, and floor finishes. These cleaning products are concentrated and designed to deep clean the stone without damaging it. Apply the solution of the cleaner and water mixed to manufacturer instructions to the stone surface with a sponge or mop. Allow setting for manufacturer-specified amount of time. Agitate with a sponge, synthetic mop, and soft bristle brush or through the use of a floor-scrubbing machine. Mop up dirty solution and buff dry. Be sure to change out the cleaning solution every 100 square feet to avoid reintroducing dirty water during the cleaning process. Rinse thoroughly with clean water when finished. After cleaning you may apply the Spray-Buff wax-type floor finish to enhance the natural shine.
Stain Removal:
The stone poultice will remove stains and grout haze from the stone. A poultice is a fine, nonacidic, absorptive clay cleaning powder that removes deep-set oil stains, grease, and light cementitious grout haze from polished and unpolished natural stone.
CAUTION: Poultice may dull the shine of the polished stone. If this occurs you will need to use a marble polish to restore the natural shine.
If a marble finish has become dull, scratched, or etched, you can restore the natural shine through the use of a marble polish. Some marble polishes are available in kits. The process can be enhanced with the use of floor buffing machines. The process is generally a re-crystallization process to remove fine scratches and restore the original shine and polish to the stone. This I not an application of a topical sealer or wax to cover-up damaged or worn surfaces.

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